Vyve Spa Cancellation Policy

We understand that life happens — and while we do our best to accommodate every guest, our time (and yours) is valuable. Out of respect for our team and other clients, we kindly ask that you honor our cancellation policy.

Appointment Cancellations & Rescheduling

We require a minimum of 24 hours' notice to cancel or reschedule any appointment.

Appointments canceled, rescheduled, or missed with less than 24 hours' notice will be subject to a 50% cancellation fee of the scheduled service(s).

No-shows or same-day cancellations will be charged 100% of the service value.

Late Arrivals

Please arrive on time for your appointment. If you arrive late, your service may be shortened in consideration of the next guest. Full service fees apply regardless of reduced service time due to late arrival.

Booking & Payment

A valid credit card is required at the time of booking to reserve your appointment.

Payment will only be processed in the event of a late cancellation, reschedule, or no-show per this policy.

Exceptions

We understand that emergencies and unforeseen circumstances happen. If you need to cancel due to illness, emergency, or an unavoidable situation, please contact us directly at contact@vyvespa.com or call us at [insert phone number] — and we will do our best to accommodate with discretion.

Thank you for your understanding and support of our team. Our cancellation policy allows us to continue providing a high level of service and respect for everyone's time.