Privacy Policy for Vyve Spa

Effective Date: April 14, 2025

Zone Management, LLC (DBA Vyve Spa) ("Vyve Spa", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with us in-person or online.

1. Information We Collect

We may collect the following information from you:

  • Name

  • Email Address

  • Phone Number

  • Mailing Address

  • Payment Information (processed securely through Boulevard)

  • Intake Form Information (including health information provided voluntarily for service personalization)

  • Analytics Data (via Google Analytics and Meta Pixel)

2. How We Collect Your Information

We collect information in the following ways:

  • Website contact forms

  • Booking platform (Boulevard)

  • Newsletter sign-ups

  • In-person intake forms

  • Loyalty and referral programs

  • Cookies and website analytics tools

3. How We Use Your Information

We use your information to:

  • Confirm and manage appointments

  • Send transactional communications (reminders, receipts, etc.)

  • Personalize your treatments and experiences

  • Send marketing and promotional emails (with opt-out available at any time)

  • Improve our website, services, and client experience

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Boulevard, our booking and payment processing provider

  • Email marketing platforms for newsletters or promotions

We may also share information if required by law or to protect the safety and integrity of our services.

5. Data Storage & Security

Client records are securely stored through our third-party platform, Boulevard, which uses secure servers and encrypted payment processing.

While we take reasonable measures to protect your information, please be aware that no online platform is completely secure.

6. Your Rights

You have the right to:

  • Request access to, correction, or deletion of your personal information

  • Opt-out of marketing or promotional emails at any time by using the "unsubscribe" link in our communications

To exercise these rights, contact us at: contact@vyvespa.com

7. Cookies & Analytics

Our website may use cookies, Google Analytics, and Meta Pixel to improve user experience and for marketing purposes. These tools may collect data about your website usage, such as pages visited, time on site, and device information.

You can adjust your browser settings to manage or disable cookies.

8. Children’s Privacy

We provide certain services to minors with parental or guardian consent. We do not knowingly collect personal information from children without the involvement of a parent or legal guardian.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Vyve Spa
Zone Management, LLC
Email: contact@vyvespa.com